How do we contact SpokaneIX?

Send email to info@spoix.net for non-urgent issues, noc@spoix.net for urgent problem reports. All inquiries will be held confidential.

What is the process for getting connected?

Send us an email telling us about your network and requesting a port. SpokaneIX will make sure your network has ASN and IP resources, and describe next-steps.

What speeds are supported?

The preferred choice of connection will depend upon the location. SpokaneIX can support all ethernet connection types 1G, 10G, 25G, 40G, 100G. The connection is typically duplex single-mode fiber (SMF), ordered from the datacenter to our cabinet.

How much do ports cost?

Connecting at a datacenter is subject to agreement with the facility where the connection occurs. Please contact the facilities about their services and prices.

There are no fees billed by SpokaneIX to become a member.

How do we donate to SpokaneIX?

SpokaneIX was built upon donations. We are very interested in receiving optics, switches, or money to continue our work. We have listed our contributors on a seperate page along with ways of donating.

Does this operate like an ISP?

Internet Exchanges are not ISPs (Internet Service Providers). No traffic, bandwidth or other services are being sold by SpokaneIX.

The simple, noble goal is to create a meeting place where Inland Northwest networks can directly exchange some of their traffic efficiently on an ethernet switch without additional costs.

Many Internet Service Providers provide their services at the locations where SpokaneIX has switches. SpokaneIX does not intend to compete with the internet service providers, but instead complement their services to improve local Internet performance.

What limitations are there on traffic?

The switch ports are configured with a variety of port-security features so that one peer cannot damage another's experience. If port-security is triggered, the port will appear "dead" for a little while.

Are there any rules?

The internet exchange switch is a fabric shared by all peers. Peers must avoid doing anything which might overload the fabric, mis-direct traffic, or otherwise cause harm to any other peers. If a peer shows a willful disregard for others, they will be disconnected by the operators. The full set of Exchange Participation Rules are published.

We require peers to be registered at http://peeringdb.com, because visibility there will encourage other networks to join as well, bringing more benefit to all. Our route filtering software uses information from that record, so try to keep it accurate.

What BGP communities are available for traffic engineering?

Our route servers perform actions based upon many industry standard BGP communities. A detailed document explains these.

How is maintainance performed?

The SpokaneIX operators (noc@spoix.net) perform best effort to limit disruptive downtime or other events by using the BGP session culling methods described in BCP 214. See also a video.